Returns & Exchanges
At Auroud Perfumes, we want you to be completely satisfied with your signature scent. If your purchase doesn't meet your expectations, we offer a hassle-free return process within 30 days of delivery for all unopened and unused products.
Initiate Your Request
Contact our dedicated concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
Package Your Item
Carefully place the perfume in its original, unopened cellophane packaging and secure it within the original shipping box to ensure it remains protected during transit.
Ship It Back
Affix the provided prepaid label to your package and drop it off at any authorized courier location; please ensure you obtain a tracking receipt for your records.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing